Online-Research Seminar on 11.05. with Prof. Dr. Carsten Schultz
30 April 2020, by Andrea Bükow
Photo: HCHE
On 11.05. the HCHE Research Seminar will take place in digital form for the first time.
Prof. Dr. Carsten Schultz will present his research on
"The influence of innovative behavior of outpatient specialists on the perception of quality of care of patients with chronic inflammatory bowel diseases (IBD): Results of a multicentric study."
The seminar will be a zoom lecture.
Further information on this topic is available in the abstract:
"Specialists in private medical practices play an important role in the design of innovative health care delivery approaches, especially for chronic diseases. Innovation activities in the context of integrated care, the use of digital possibilities in the interaction with patients and the participation of outpatient physicians in clinical studies, scientific publications and talks at regional and national conferences are of relevance in this context. These different facets of the innovation behaviour of outpatient medical specialists can have a significant influence on the perception of the quality of care by patients. In particular, the innovation behaviour may influence the perceived patient centricity of treatment processes and patient satisfaction. These aspects of the quality of care are of increasing importance and determine the adherence and use of medical services by patients. Furthermore, important economic effects for medical service providers arise from the perception of patients. However, the actual effect of the innovative behaviour of medical specialists on the perception of patients is unclear and has not yet been empirically investigated. Arguments for positive effects arise from the better consideration of recent research results as well as better coordination and medical outcome quality of treatment processes. Arguments for possible negative aspects on the perceived patient centricity and satisfaction can be derived from a possibly lower empathy of such innovative specialists. In addition, there are aspects such as a lower preference of medical specialists for intensive interaction with patients. Deficits in the existing time resources are also likely, since these innovators often have many patients and their time budget is also strained by the innovation activities. The presentation will show the first results of a recently completed multi-center survey of patients with chronic inflammatory bowel diseases in Germany, Austria and Switzerland. A total of 2506 patients, located in 67 outpatient study centres, were surveyed. In addition to extensive survey data on the medical background and the perception of the patients, survey data from the physicians, data from a structured analysis of the physicians' websites and regional information on the health care system were included in the hierarchical regression analysis. The results show different effects of the dimensions of innovation behaviour (quality of cooperation with general practitioners and hospitals, use of digital instruments to involve patients, participation of medical specialists in clinical studies and publications). Furthermore, interaction effects with patient characteristics indicate that the effect of innovation behaviour differs between patients and possible negative effects of a strong innovation orientation of medical specialists could be mitigated by a more intensive use of digital instruments of patient involvement."
